cannot delete a place

[Derrick]

I click on the x box to delete a place, and the red comes and goes, and the place remains. It's odd; this has never happened before. That's the little video clip attached. It's there still if I log out and come back later.

When I select or more places and click "delete selected," a new utterly white tab opens but nothing changes. This happens in Safari, Firefox, and Chrome.

Has anyone else seen this?

Derrick

[Michel KIRSCH]

I had the same problem some time ago. It solved itself.
Small things like this happen relatively often in TNG (about once a week).
Today it's a merging of places. The merge box was not updating (icon indicating that work is in progress). I had to click on another menu.
After checking, the places are well merged.
Another time, the search litbox for a person does not close.
Or the litbox for adding a person who doesn't close after saving.
Neither of these problems are immediately reappearing. Strange...

[Robin Richmond]

Derrick - Did your problem fade away as Michel suggested it might, or has it stuck with you?  If it is still happening...

• Does it apply only to certain Places, or is it universal? (Hmmm, you might not want to delete many places in order to find out.  Maybe you could create a couple and see if you can delete them.)
• As one example of my question above, does it matter whether the Place has "no associated events"?
• What happens if you edit the Placename of a place you cannot delete. First, can you edit the placename? Second, one you have edited it, can you delete it?
• Does this happen with any other objects (media items, branches, etc.)?

- Robin

[Michel KIRSCH]

8 hours ago, Robin Richmond said:

Did your problem fade away as Michel suggested it might,

Robin, I must say too that i've not yet "installed" the 13.0.1 patch of 01 dec 2020...May be is it of importance?

Michel

[Derrick]

It is still there. I've just uploaded to 13.0.2, and the problem remains. I do not create place names in TNG, and I only edit them there to set place levels or to connect places to cemeteries. All editing is done on my desktop (Reunion). I've been trying to delete places whose names I have changes or updated and are now, on TNG, no longer associated with events.

That being said, whether a place has an associated event or not, and whether it has location information or not, I cannot delete it.

I can delete other media, but only if I select the media and use the "delete selected" button. I cannot delete Places that way. For Places, the result is a completely blank new tab with the address "https://~/admin_deleteselected.php." When I return to Places and reload the place will still be there.

Thank you for responding. This is about the oddest problem I've seen in TNG for a long time!

Derrick

[Ken Roy]

Derrick

If this is a TNG problem, it needs to be reported to Darrin.  This is a user to user help forum that Darrin does not monitor.

Edited - I see nothing in the TNG 13.0.2 Change History that would indicate that this problem has been fixed.

2nd Edit - there is a Change Log entry that the code that was causing the blank place name has been fixed

Places/Media: Adding a new media item without an associated place would result in a blank place record being created (fixed).

but no entry regarding a problem deleting places having been fixed

[Derrick]

will do; thanks.

[Robin Richmond]

On 12/18/2020 at 5:39 AM, Michel KIRSCH said:

Robin, I must say too that i've not yet "installed" the 13.0.1 patch of 01 dec 2020...May be is it of importance? 

Well, I had downloaded and installed the Dec 1 patch file, and I saw that neither admin_newmedia.php or admin_updatemedia.php had been fixed. But TNGv13.0.2 does has fixed the3m both. The fix to admin_updatemedia.php is exactly as I has specified.  On the other hand, in admin_newmedia.php, Darrin completely removed the code that created a Place record. I realize now that that is the proper fix. After all, when the media item is first created by admin_newmedia.php, the user hasn't even seen the map section of the Media Edit page yet. So $place would always be empty at that point in the code.