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  1. Hello all. I have been troubleshooting this for DAYS and cannot figure it out. Hope you can help. After uploading a new media item (headstone image), I go back in and Edit it. After selecting a person for the link, I see an "undefined" problem and the link is not created. This occurs while attempting to link the headstone to any person, family, etc. It should be noted that if I created a completely new person, I can link the existing media to the person. This problem occurs when I go through the media item and then attach a person to it. It also occurs if I add a new "Photo" media item and then go in to Edit -> Add Link. Same behavior: hit save, no error but link is not created. Some supporting info: Dropped database, recreated. Deleted all files including media. Completely fresh install of entire TNG v12.0.3 package with cust_text recommended update installed. Only 1 user and 1 tree. NO mods. The gedcom was exported from Ancestry.com and went through GEDCOM Converter mod and some manual deleting of "_APID" level 1 lines in the SOUR records (during a previous install). I can provide files and access if anyone can assist. Thank you for your time, ----Bob
  2. Hi all - We are seeing a strange thing happening with external links to images. After importing the ancestry.com gedcom the media items appear to be correctly linked to their respective People and Families. However, the button to "View item..." is not appearing. I'll try to describe the behavior with a bunch of screen snips. (main Question is at end of this post.) This first image shows what is happening when viewing the photo. The external photo is not loading. I'm not really worried about the filename not showing the entire URL. This is likely because Ancestry doesn't allow it. That's fine but isn't the problem. In the Edit screen TNG shows the full URL and the "external checkbox" unselected. When I click the external checkbox the URL field is blanked out. After I either, 1) leave the box unchecked and paste in the Owner/Source, or 2) check the box and re-paste the Media URL I get the View Item... button as expected. My question is: Is there a way to correct the condition where these external links are not displaying the View Item button correctly? ///Bob
  3. Please bear with me but I am new to TNG. I have uploaded about a dozen images of photographs of some decendants and some of the document relating to them. When viewing all media, the thumbnails are shown in a table which is fully populated with the data I've input, except the right hand column headed "Linked to" the options when adding new media is to link the image to a person but not an event? How do I achieve this? many thanks Alan wbsite address (alanwingfield.co.uk)
  4. Hello TNG team, I have a clean install of v. 12.0.3 and do not have any integrations, a couple small mods from the Community here is all. I was playing with New User Registration and noticed the following behavior. After the description is a proposed fix. Thank you for reading this. I look forward to the replies. ---Bob https://spanel.familyds.com/tng Pre Conditions: New user follows the Registration link and successfully submits a valid request. Procedure: The admin reviews the newly submitted access request and changes the username to something different than user submitted. Admin checks box to notify user upon activation with email. Admin submits (approves) the new registration. Post Conditions: The approval email is successfully generated, however the user name contained within is wrong. Instead of the modified user name the Admin approved, TNG continues to use the user-submitted user name. BUT the user name in the TNG database is properly changed to the Admin-approved text. Proposed design: Modify the User Review page with a listener on the field for user_name. If it is modified, the text that is used in the email is dynamically re-generated. This must apply whether or not the check box to notify user has been checked or not. Then, according to my understanding of how the current code works, the generated email notification will contain the correct user_name data matching the database. This design will allow the user to verify the text in the email that will be sent upon submission. Especially helpful for people that make small tweaks depending on who is registering.
  5. Michael Schmidt

    Thumbnails and fotos

    Hi, I have a problem generating Thumbnails. (Original) fotos to individuals are linked, shown and in the proper directory. However if I try to generate Thumbnails from them I get an error message. Any idea where I did not set the proper permission (...according to the error message) or what else the problem might be? Bye Michael
  6. A new install of TNG 12.1 under MAMP 4.1.0. Diagnostic show all green. PHP is 7.2.10. I have run TNG 8,9,10,11, 12 successfully in the past. Most recent has been a TNG update to TNG 12.1. Today, the drop down to add an event is blank, rather than having marriage, divorce etc. I went through the process a second time, new database etc, and the same result. Any solutions requested.
  7. Michael L Thomas


    I would really like to know what BRANCHES are and just as importantly is how are they used?
  8. Jimatl

    Census Plus

    Hi, I am considering using Census Plus to transcribe my census. I have a couple of questions Currently I transcribe the Census into a word Document and then create a event of Census and paste the transcription into the event for example for you. This is what I transcribed SIX CENSUS OF CANADA,1921,District 51 Antigounish,EN Sub Dist,46,Larry's River polling Division,Pg5 Line1 Dwelling,28,Family,29,AVERY,Patrick R,Abode,Larrys River,Municiaplity,Guyborough,Own,8 Rooms,Wood,[HEAD},M,,Married,Age,47,Navitiy,Nova Scotia,Father,Nova Scotia,Mother Nova Scotia,Orgin,Candian,Tribe,French,Can speak English,can Speakl French,religon RCathloc,Can Read and Write,Fisherman,AVERY,Mary,Larrys River,Guysborough,[WIFE},Female,Married,40,NS,NS,NS,Nationality Canadian,Orgin French,Cannot Sp[eak french can speak english,RCathloic,AVERY,Larrys River,Larrys River,Guysborough,[SON],Male,Single,19,NS,NS,Nationality Canada,,RCathloic,Orgin French,Can speak French Can English,Cannot Read or Write,Laborer,Income,200,AVERY,Stephen,Larrys River,Larrys River,Guysborough,NS,NS,NS[SON],Male,17,Canada,French,Can speak French and English,Rcathloic,Can read and Write,Labourer,900,AVERY,Ida,Larrys River,Larrys River,Daughter,8,NS,NS,Canada,French,can speak French can speak english,RCathloic The forms that you Census Plus don't ask many questions It just require the basics. I like to add a bit more detail, I have attached a document that contains the l 35 questions they asked Is it possible to create your own template that you can add additional questions. Currently the generic sheet does not look like the 1921 Census It has the basics It would be cool if you could tweak it like the Census. Also The Library of Canada National Archives also have all their Census online it. I look up the matching Census and get the URL so they can click on the link and view it on line Here is the Link http://www.bac-lac.gc.ca/eng/census/1921/Pages/item.aspx?itemid=5459991 Any thought's Suggestions,Comments Thank You for your Help Jim 1921-questions.txt
  9. Pyrenees Pirate

    Connecting Media to Sources

    Hello again, I really like the TNG website builder and I have started to build my site!! I have imported a Gedcom from Family Historian 6, I have customized the template page with my photos and I have linked the mapping tool. Fantastic. However, I am having a few problems with attaching my media files to the sources on TNG. I have setup an identical directory structure in TNG as I have in FH6 (screen dump attached) I did the following..... Copied across FH6 Media Directory in full to Photo directory Regenerated Gedcom in FH6 Deleted my current tree in TNG Set up new tree in TNG Reimported Gedcom via import facility in TNG
...all fine so far! Go to Media.....opened a source - Andrews Newspaper Cards and in the file name on site window it is showing "edia/Death Record/DR Andrews Newspaper Cards William Hayward Jul 1884.JPG " (screen dump attached) Any ideas please why it is knocking off the "M" from Media? Have I missed something? Am I doing this right? Any help would be appreciated! Thanks in anticipation PP
  10. KmBdev

    Timeline problem

    I'm having an error show up on my time lines. Wondering how to fix this. Thank you.
  11. Hello, I'm sorry if there is already information on this, but I can't seem to solve this problem. I had to start fresh with tng. I installed my original version and then the upgrades. So far things are working fine except I can not make to changes to template 4 because on Template Settings I can only choose a template and save. The Folder to change images etc. does not show up for most templates. Can anyone help me with this. I'm using Wamp on my home pc. Thanks
  12. Rob Severijns

    *Solved* Installation fails

    I'm trying to install TNG 12.1 but installation fails at the point where the tables are created. I launch the readme.html from the browser (MS Edge) and start the setup procedure. Everything goes well until the creation of the tables. Here it says "TNG is not communicating with your database. No tables were created." (see attachment) Funny enough in the previous step I was able to make a connection to my database and the verification went well. Also all other steps prior to the creation of the tables went well. In the past I never really had any problems with the installation. What did change though was that in the past my Public_Html directory was placed in the root. Now, my public_Html directory is in a sub-folder named domains. I'm using SSL on my site but had that in the past too. As far as I know the rights to create tables in the database are correct too. Already asked for support from my hosting provider but I didn't receive a satisfying reaction yet. Is it mandatory to put the Public_Html in the root or do I need to make further changes if Public_Html is in a sub-folder. According to troubleshooting point 3 where it says I might have forgotten to assign a user to my database I wonder If that should be done prior to creating the tables even though it is planned after the creation of the tables in step 8 of the setup. Any suggestions on how to proceed?
  13. I have just been setting up my TNG site and I've been trying to find answer to this question. Is it possible to set the privileges to visitors if I don't require log in to my site? As it is now, anyone who visit the site can see now living people and people who are set to private. I thought someone who visit the site and don't log in would count as a guest and have those privileges but that doesn't seem to be the case. Is there any setting I can do to allow people who visit my site and not logging in to have the same privileges as the settings I do for guests?
  14. Interesting... reCAPTCHA is working fine when logged in BUT when logged out, the Contact Us page it shows "ERROR for site owner: Invalid key type". Can't seem to figure this one out. Any idea why the reCAPTCHA would work only when logged in?
  15. Hi, Just tried to add my first DNA test to the database since upgrading from TNG v11 to TNGv12.0.3 over 8+ months ago and I have encountered an error: An error has occurred in the TNG software. This could be due to a setup issue, an incomplete upgrade or a program bug. If you are the site owner, you may contact TNG support for help with this problem. Please copy the query below and paste it into your message.Query: INSERT IGNORE INTO tng_dna_tests (test_type, test_number, notes, vendor, test_date, personID, gedcom, urls, markers, haplogroup, significant_snp, terminal_snp) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)sssssssssssssssssssssssss | Y-DNA | 200693 | | FTDNA | 2011-02-25 | I292196 | adkemp | | | | | | | | | | | | 1 | | | | | | Column count doesn't match value count at row 1 Can anyone provide some guidance as to how to correct this? Thanks.
  16. Jackie Nerpin Wildgoose

    New User Difficulties

    I am a new user and have two issues 1. After Logging in as Administrator and having uploaded a small "practice" Gedcom file with 33 people and 18 families I attempted to add the marriages to these families without success. I get "Another user is already editing this record. Please try again later". Donald Gordon Nerpin / Erma Kathleen Draper (F1) Another user is already editing this record. Please try again later. Try again 2. After I log into TNG and go to the Administration Page I clicked on Getting Started and the following is displayed. I presume that I have a settings problems?? Can anyone help?? Forbidden You don't have permission to access /languages/English/index_help.php on this server. Server unable to read htaccess file, denying access to be safe Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
  17. The Wiki page Mod Manager - Edit Parameters states: By setting a mod parameter a webmaster could, for example, prevent exposing information to certain users, or could conveniently change the color scheme for a custom form. I have searched the Wiki and Forum but cannot find if Paramenter Options could do something similar to remove or show a row. As an example, a Mod is installed that removes the Suffix Row on the Person page %target:getperson.php% %location:% if( $row['suffix'] ) $persontext .= showEvent( array( "text"=>$text['suffix'], "fact"=>$row['suffix'], "event"=>"NSFX", "entity"=>$personID, "type"=>"I" ) ); %end:% %replace:% // if( $row['suffix'] ) // $persontext .= showEvent( array( "text"=>$text['suffix'], "fact"=>$row['suffix'], "event"=>"NSFX", "entity"=>$personID, "type"=>"I" ) ); %end:% Rather than installing/uninstalling the Mod, could a show/remove option be available as a Mod option? If so, how might I code this?
  18. New Install over a previous installation with the same problems and more. I just could not get things working so I initiated a Scorched Earth Policy and wiped the folder and MySQL database. It didn't help This problem: 1. Page won't allow me to select either of the checkboxes, "Accept data for all new Custom Event Types Import Custom Event Types only (no data is added, replaced or appended)". See attached screenshot. 2. Therefore won't do anything with Uploading a GED whether from my Desktop or the Internal folder. My server is running ControlWeb Panel: CWP Pro 7. The PHP is presently PHP Version 5.6.37 but it could easily be upgraded through to 7.3 if there was a reason to do so. And this is what the Configure line looks like: Configure Command './configure' '--with-zlib' '--enable-soap' '--enable-exif' '--with-config-file-path=/usr/local/php' '--with-config-file-scan-dir=/usr/local/php/php.d' '--enable-phar' '--enable-bcmath' '--enable-calendar' '--with-curl' '--with-iconv' '--with-mysql' '--with-mysqli' '--with-mysql=mysqlnd' '--with-mysqli=mysqlnd' '--with-mcrypt' '--with-imap' '--with-imap-ssl' '--with-gettext' '--with-xmlrpc' '--with-pdo-mysql=mysqlnd' '--enable-posix' '--enable-ftp' '--with-openssl' '--enable-mbstring' '--with-jpeg-dir=/usr' '--with-freetype-dir=/usr' '--with-kerberos' '--with-xsl' '--with-bz2' '--enable-zip' '--with-gd' '--with-libdir=lib64' '--enable-sockets' '--with-pcre-regex' '--with-mysql-sock=/var/lib/mysql/mysql.sock' MySQL is MySQL version 10.1.39-MariaDB Browser is mostly Chrome (because something is broken in FF) but also FF at times. java version "1.8.0_191" Java(TM) SE Runtime Environment (build 1.8.0_191-b12) Java HotSpot(TM) Client VM (build 25.191-b12, mixed mode) Not sure what other information you need so please feel free to ask. Oh, I have managed sites and servers before, been playing with this stuff for far too many years. I just can't work out why this page won't let me select buttons and successfully load up a GED.
  19. I just finished the install of TNG following the instructions provided. All appeared to go smoothly but I have a number of problems most pressing appears to be the Theme. It's not rendering properly. When I open the site none of the button images appear. Instead I get blue placeholders with a ? mark. (see attachment). So the Theme's images are not being found. I've loaded a GEDCOM file with little success. Some data (see attachment2) is loaded but doesn't appear within the theme. I've attempted to load an image into the front page as a header and that hasn't worked as well. I must have an install problem that's impacting the Theme's rendering. I created a Sub Domain on my primary domain for TNG and I'm wondering if this might be causing the issue. The site resides here: tree.goldings.ca I've spent a lot of time attempting to resolve this on my own. Any help would be appreciated. Chris
  20. jim.everhart@gmail.com

    Duplicate ID#s

    I have a Database created from 3 Gedcoms and I have duplicate ID#s. Are the ID numbers assigned by TNG on import and should it not assign a ID# that is not already in the database? I discovered this when I tried to merge a duplicate from 2 of the 3 GEDCOM imports. Is there a way to change the ID#s manually?
  21. matvernier

    Disabling Menus for Mobile

    I have disabled the display of menus on my site by changing Setup >> Configuration >> General Settings >> Site Design and Definition - Menu Location to "Do not display" and it works like a charm. However, when viewing my site on a Mobile device, the menus are still there. What else should I do to make sure the menus do not display on Mobile devices also. Thank you. P.S. I use Template 13 with version TNG 12.1.0.
  22. Registering my site, newly upgraded to 12.0.3 but up since December 2017: https://www.rheinheimer.site Basic template 8 with a surname cloud tacked on. Thanks, Rand
  23. TNG 12.1 and Template 9. I have installed Mod - Display Jobs and Facts Below is the result as expected, with jobs on a new line below the years. On the pages where person's default photo shows, the year and job are on one line. What might be causing this effect?
  24. Hi everyone, (anyone). I've been attempting to design a new template (though I'm not averse to using no template - either way is good). I've got the html version exactly as I want it (outside of my tng installation on my laptop localhost). I've used W3pro.css and a generated colour theme, works fantastically, and is mobile friendly (at least in Chrome and Firefox developer view). My question is this. Can I use W3pro.css to over-ride the genstyle.css WITHOUT causing problems to the admin/genealogical pages. I know some modifications (font size etc) can adversely affect the tables and layout. Or is it possible to use both w3pro.css and genstyle.css side by side. I've read a post by fluffy82 who deleted the entire contents of the genstyle.css, I'm a bit scared to attempt that even on the testing server although I suppose can just delete everything and start over on that if necessary. My problem mainly is that I'm good with CSS (and w3.css) and HTML - but then turning the html into topmenu, index and footer php is another matter 😄 I'm really only trying to adapt the public side of the site - not the admin side - if that makes a difference! Any advice would be welcome... Thank you in advance Bev
  25. boonie67

    SQL Error

    Testing upgrade to TNGv12.1 and have an error in Erik's Forum mod related to SQL maria database. Query: SELECT threadID, forumID, threadDateTime FROM WHERE threadDeleted = 1;You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'WHERE threadDeleted = 1' at line 1 This code snippet if from forum_index.php which is installed but has this error on the page.