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Good morning everyone, I'm currently having a problem with the display of the ancestor and descendant diagram. As you can see in the images below, no (or only partial) names are displayed. Only the pictures, if available. I have now uninstalled all mods, cleared cache, etc - the problem still exists. How can I solve the problem? Thanks in advance Ancestor-Chart Descendans-Chart

Every type of chart works correctly except the ancestors vertical chart which shows no ancestors found. No changes have been made to the chart settings recently. It's not specific to one person.

Dear everyone, I use the TNG-14 for my tree and I really proud to show my/our extended family (with so far 230 person) with it. I always wanted to show all member together somehow as well, but unfortunately it cannot possible in this moment with "tree view". I just think it may be possible with a kind of query (I already try with built in report maker), but I think it is not possible to manage these data vertically in leveled 2 or more lines. After I came up an idea, should make list all member horizontal (with picture and data) selected by their "level". That can help me to show every person who included in my tree and even more importantly show the cousins to each other. I would like to ask help if somebody have an idea how to make a kind of "level full view of cousins" or query.

Hello all. Hope everyone has a safe and happy holiday. Viewing the popups in pedigree view, it looks like the attachment and in the link: Pedigree view can the popup setting be changed to look more like TNG? In the chart settings?

Hello all. I'm having a small issue with my familychart.php views on my test site. Here's one of the pages in question: https://joneshyman.org/genealogy/familychart.php?familyID=F11398&tree=tree1 I've searched the wordpress forum about this but didn't really find anything. Any help in the right direction will be appreciated. Using WP v6.3.1 with Astra theme setup with the Kloosterman method.

Hello, Is there a way to produce a pedigree or tree view from a branch? At present I can only get a list. Show people with this tree/branch Existing labels: 527 People, 166 Families. Petronella Albrecht (I2233) Marie Jeanne Allaert (I7552) Anna Allossery (I6774) Franciscus Ameloot (I2598) Elisabeth Andries (I6890) Judoca Badou (I3538) Isabelle Coleta Baert (I5764) Baeyaert (I4121) An-Sofie Baeyaert (I1339) Andre Baeyaert (I3239) Annemie Baeyaert (I1587)

Hi everyone, Under Statistics there are several very colourful pie charts. Could anyone tell me please how to change the colours in the one displaying the totals of different sources (ie Photos, Documents, Headstones, Histories, Recordings and Videos)? The colours in the other charts are easy to change as the hex colour codes are given in the main file, but for the sources chart, the 6 hex codes of 'pie' are hidden elsewhere. Maybe it's staring me in the face under one of the Settings, but I haven't been able to find it so far! Thanks in advance for your help.

Hi! I'm trying to find out why I can't select to save a fan chart as PDF for more than 6 generations. Searching this community I've found others that seems to be able to do that... Se my attached screenshots to see the PDF button/link displayed for the fan chart with 6 generations selected, and then disappeared when 7 generations is selected. //Cecilia

SOLVED******** Fan Chart is not working. How can I fix it? See attached below

Does anyone else have an issue with fan charts where the 6th an 7th generations are misaligned with the lines of the fan chart in the light green section? It seems to affect just that section of the chart. If the description doesnt make sense, I've attached a screenshot to demo what I'm talking about. Is there anything I can do to correct this?

How do I change background color for the 4 bands in Simile Timeline? I have tried changing values in timeline.css and timeline-bundle.css, but there are no visible effects. My TNG version is 13.0.1.

Could someone please advise how I can assign different map icons to events rather than the same pink pointer item displaying for every event.

The title specifies the primary question in this posting. I can't find any such option at Admin>>Chart Settings (or elsewhere). Overall, I'd rather just use the browser's zoom feature - which I can do, but then those zoom buttons are just noise on the screen, and, of course, invite what I consider to be the problematic zooming that I've described below. I wonder if these following characteristics of the zoom feature that I see are universal (I've tried it in two browsers), and whether you consider them problematic. I admit that some (most?) of them are definitely not that big a deal, but they combine to make me want to suppress that feature. The zoom icons print. Of course, the graphical charts are generally not well-suited for printing in the first place. Still, a style rule could easily suppress printing of the icons. (Actually, that applies to all of the navigation menus in the non-print mode, but that's a whole other consideration.) Unfortunately, I can't say that I'm seeing this behavior right now, but, sometimes, zooming just the chart is not nearly as fine or as smooth as the native browser zooming, and the chart seems to jump around on the page. When I'm at the beginning of the horizontal charts and zoom out, white space is added above the chart, and (a small part of) the chart disappears at the bottom. That doesn't seem right. Yes, I can drag it back to where it ought to be, but that's an extra and not necessarily obvious step. More problematically, when I'm in the vertical chart and I zoom out, expecting to see more of the chart, much of the visible chart can disappear to the left. That definitely doesn't seem correct. Thinking about this some more, I guess that the zooming feature zooms from the center of the chart (even if the center is off of the page), rather than from the top left, as the browser zoom does. When I enlarge the chart, some of it disappears at the top of the window, and leaves no scrollbar. It took me a while to figure out that I could just drag the chart back down. I don't expect everyone to be so slow on the uptake, but I would expect some users to be confused by it. I suspect that it works the same way on your sites and browsers, but, just in case, you can try this page on one of my test sites