Places search in Administration

[JackM375]

I have been using TNG v.7.1.2 since its inception and all has worked well.

Today I tried to do a search for a place name in the admin pages and it gives a blank search but all of the page shows but no data.

Tried logging out and closing the pages and then restart TNG login and go to Admin and Places to do the search again; same problem.

Also checked the phpMyAdmin page for places table and did a check and analize and repair table all are OK.

[svoght]

I have been using TNG v.7.1.2 since its inception and all has worked well.

Today I tried to do a search for a place name in the admin pages and it gives a blank search but all of the page shows but no data.

Tried logging out and closing the pages and then restart TNG login and go to Admin and Places to do the search again; same problem.

Also checked the phpMyAdmin page for places table and did a check and analize and repair table all are OK.

Try deleting your site cookies and try again. TNG uses them to remember where you were last when you were searching for things in the admin interface, so your place cookie might have been corrupted.

There was also a small bug that was just fixed in the new 7.1.3 update (released two days ago) where places containing a quotation mark would mess up the page listing if they were in the first 30 place names, although I think that was for the public interface and not the admin interface. You might try upgrading your installation to see if that fixes it as well.

[JackM375]

Try deleting your site cookies and try again. TNG uses them to remember where you were last when you were searching for things in the admin interface, so your place cookie might have been corrupted.

There was also a small bug that was just fixed in the new 7.1.3 update (released two days ago) where places containing a quotation mark would mess up the page listing if they were in the first 30 place names, although I think that was for the public interface and not the admin interface. You might try upgrading your installation to see if that fixes it as well.

I tried IE-8, SeaMonky and Safari which all work fine so it must be a problem with FireFox on an update to FireFox.

Thanks

[JackM375]

I tried IE-8, SeaMonky and Safari which all work fine so it must be a problem with FireFox on an update to FireFox.

Thanks

I found out if I did a "Start Private Browsing" with FireFox that it works and I can do the Places search from the Administration page.

For those of you who don't know about this using FireFox: Start Private Browsing is under the Tools Menu.

Thanks for the help.

[svoght]

I found out if I did a "Start Private Browsing" with FireFox that it works and I can do the Places search from the Administration page.

For those of you who don't know about this using FireFox: Start Private Browsing is under the Tools Menu.

Thanks for the help.

That implies that your existing TNG cookies are corrupted, because the Private Browsing mode uses a new set of cookies that are deleted when you finish the session.

In Firefox, you can delete existing cookies by going to Tools > Options > Privacy and select the "Show Cookies..." button. Then scroll down to the domain name your TNG site is located at, click the '+' icon to expand the listing, select all of the cookies for the site and click "Remove Cookies". The next time you go to your site, a fresh set of cookies will be created (just like the private browsing session) and your problem should be fixed without needing to keep changing modes in the future.

[JackM375]

I did a new up grade of FireFox v.3.6.2 and used the standard setting. It went through the setup and did a update of my old version of FireFox.

Opened FireFox and my home page next went to admin/places and now it had the "Exact Match Only" checked and I unchecked it and all is working now.

"Exact Match Only" was not checked before.

Thanks all for the help.