Assign a user to have editing right on a branch, but cannot get it to work

[Hung Bui]

I define a branch, create a user to have editing right to that branch.
When I login as that user, how do I edit the information?

1. If I click ADMINISTRATION, I see no people.
2. If I view any people in the branch, I do not see any icon or button to allow me to edit the record.

What I am missing here?

I am new to TNG so please be patient.

Thanks in advance

Hung Bui.

 

When I access the record of the person in head of the branch, there is no button or icon to allow me to edit

When clicking on Administration there is no people, no families...

[Hung Bui]

Further information, I think it is related to something I do with this branch.

When I click on "Show people with this branch", NO people found.

What have I done wrong with this branch definition?

Thanks in advance

 

[ajnsmits]

What do you see in this field when you edit a person? 

[Hung Bui]

Sorry I posted this in the wrong section, just realize this is only for Forum related issue.

I have created a similar topic in the "Install & Config" section.

This proves I am a real beginner

Cheers

Hung Bui

[Hung Bui]

6 minutes ago, ajnsmits said:

What do you see in this field when you edit a person? 

No branch???

And the ID I8 is defined as the starting point for the branch:

 

[ajnsmits]

how many branches do you have

You can add the branch there,

or you can use the tool,

but make a backup first.

[Hung Bui]

30 minutes ago, ajnsmits said:

how many branches do you have

You can add the branch there,

or you can use the tool,

but make a backup first.

36 minutes ago, ajnsmits said:

how many branches do you have

You can add the branch there,

or you can use the tool,

but make a backup first.

Thank you @ajnsmits, so I did not create a label, that is why I did not see the people in the branch.  After I created a label I see the people and can see the "EDit" button.

Thanks again

- Hung

[theKiwi]

On 6/17/2026 at 7:40 AM, Hung Bui said:

And the ID I8 is defined as the starting point for the branch:

 

You need to write I18 for the starting person, not

18

Roger

[Hung Bui]

On 6/18/2026 at 7:40 AM, theKiwi said:

You need to write I18 for the starting person, not

18

Roger

I did have I8.

I found the problem, I did not add labels to the people!

Thank you.