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Martha Caswell

Cannot Download Individual PDF

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Martha Caswell

When I click the PDF button from an individual from public view I receive a screen that states this page is not working.

Tree setting allows for PDF's

Administration ID allows for PDF's.

not sure what else to check.  Any and all help greatly appreceiated.

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bhemph

Martha,
     A link to an individual page and a temporary guest login would help.  Then we would be able to look at it and diagnose what is not loading and possibilities of why and what to look at easier.

Brent

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Martha Caswell

My website is butterflyvisits.com

User name and password Guest

 

Http error 500 for anything I try to PDF.  I can go to other tng sites on my device and do PDF so know it is not a device or Adobe issue.

 

Thank you for all of your help.

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slowjim

Wow! you fixed it! Good for you. I was still only guessing. Can you share with us what the problem was? Thanks

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