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Eileen De Jager

Unable to delete files on the Web Server using TNG

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Eileen De Jager

Hello.

When I delete media files using TNG media section in admin, the files does not automatically delete from the hosting server page. I am using Simplyhosting. Not sure if it's possible but at the moment I have to delete the files in both places. TNG and manually on the server.

Thanks

Eileen

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Ken Roy

Eileen,

There is an option in Admin > Setup > General Settings in the Media section that controls whether the physical media is also delete.  Change the option for Remove physical file on delete:   Not sure what the On Request means so you probably need to read the Help screen while looking at General Settings

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