kiwibiologist Posted January 20, 2020 Report Share Posted January 20, 2020 Hi hoping someone can help me. Something got corrupted in my tree and I decided I need to delete the existing tree and reimport a gedcom file. That seemed to work and I can see the data on the admin site for my tree. However my public home tree shows no surnames at all? Do I need to do something to make the information public again? My site is robnburntree.com Alastair Robertson Quote Link to comment Share on other sites More sharing options...
theKiwi Posted January 20, 2020 Report Share Posted January 20, 2020 Did you create a new Tree? How many trees are showing in TNG Admin ------> Trees ? Roger Quote Link to comment Share on other sites More sharing options...
kiwibiologist Posted January 21, 2020 Author Report Share Posted January 21, 2020 there is one tree but it probably has a new name compared to the old one. Is the public webpage not working because I need to rebuild the webpages again somehow. Sorry showing my newbie side here obviously! Alastair Quote Link to comment Share on other sites More sharing options...
theKiwi Posted January 21, 2020 Report Share Posted January 21, 2020 I looked at your pages afterwards, and noticed it is odd - this page https://robnburntree.com/showtree.php?tree=robnburn shows how many people there are supposedly, but then the More Statistics link https://robnburntree.com/statistics.php shows no people. I'd suggest you do the following: Go to TNG Admin ------> Utilities and Backup all the tables Go to TNG Admin ------> Setup ------> Table Creation and click the Create Tables button. This will delete everything in the database. Go to TNG Admin ------> Utilities and Restore JUST the TNG users table. This will restore your Admin user so you don't have to create it again. Go to TNG Admin ------> Trees and create a new Tree Go to TNG Admin ------> Import and import your GEDCOM file into the newly created tree again Roger Quote Link to comment Share on other sites More sharing options...
kiwibiologist Posted January 21, 2020 Author Report Share Posted January 21, 2020 Help now I have really screwed things - I had a previous version that I tried to restore before i did your suggestion but in doing so, I seem to have lost everything and can't get into the site anymore. It says "Administrator-No-Users-Yet is not a valid user" on the home page and that is all! Alastair Quote Link to comment Share on other sites More sharing options...
kiwibiologist Posted January 22, 2020 Author Report Share Posted January 22, 2020 so it does! Perhaps it takes some time to restore a big tree and it wasn't ready when I looked Anyway, thanks Jeff and M - I will carry on checking as I go that all seems fine now Alastair Quote Link to comment Share on other sites More sharing options...
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