Appelmus Posted January 11, 2020 Report Share Posted January 11, 2020 hello! When I import a "xxx.ged " into TNG, I get the following error message:The Gedcom directory probably has incorrect permission. ; please choose chmod 755 or 777.Where can I do this? Best regards A Quote Link to comment Share on other sites More sharing options...
theKiwi Posted January 12, 2020 Report Share Posted January 12, 2020 You can do this through the File Manager in your cPanel. Or connect to your site by FTP and use the FPT software to set the permissions Roger Quote Link to comment Share on other sites More sharing options...
Appelmus Posted January 12, 2020 Author Report Share Posted January 12, 2020 Hello! The matter is complicated. I use TNG with Mamp Pro. A host provides an image of the life page. If I want to import an updated xxxx.ged from this host, I get the error message The path I use is Document/website-tng. There I put the folder gedcom on read & writing for all users. Nowhere is it possible to set a chmod. What shall i do? Quote Link to comment Share on other sites More sharing options...
theKiwi Posted January 12, 2020 Report Share Posted January 12, 2020 If you have set the gedcom folder to readable and writeable to all users, then that is the same as chmod 777 If you look in the TNG Admin ------> Setup ------> Diagnostics, then do all the sections show a green light there? Roger Quote Link to comment Share on other sites More sharing options...
Appelmus Posted January 13, 2020 Author Report Share Posted January 13, 2020 Hello Roger I set everything that way, but it doesn't work. I'm going to re-set it all up. Many thanks for your help Bernard Quote Link to comment Share on other sites More sharing options...
theKiwi Posted January 13, 2020 Report Share Posted January 13, 2020 2 hours ago, Appelmus said: I set everything that way, but it doesn't work. I'm going to re-set it all up. Many thanks for your help Did you look at the TNG Diagnostics? What did it say? Roger Quote Link to comment Share on other sites More sharing options...
Appelmus Posted January 13, 2020 Author Report Share Posted January 13, 2020 hello! I found the cause. The username in the Ged file differed from the path-user name in the local application. The correction of the path name resulted in the correct import. Thank you for your help, Roger. Bernard Quote Link to comment Share on other sites More sharing options...
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