Lex van der Loo Posted September 11, 2019 Report Share Posted September 11, 2019 Good morning, I try to make a gedcom-export, but the export fails. I have several seperate trees and the one that fails is a big tree. The export starts and on the footer TNG reports (translated) "waiting for test.vanderloo.cc..." Then, after 60 seconds, the export stops with a "sad page" and the (translated) message: "test.vanderloo.cc didn't send any data" I use TNG v 11.1.2 on a synology NAS with Apache 2.2 and PHP 7.3 It looks like some timing problem, but I have no clue where to look... (sorry)! Anyone who can give a hint? Lex van der Loo, The Netherlands FoutTNG20190911.pdf Quote Link to comment Share on other sites More sharing options...
Lex van der Loo Posted September 11, 2019 Author Report Share Posted September 11, 2019 Hello Michael, THNX for the reply. Unfortunately that does'n solve: same respons. I am my own hosting company, because I use a Synology NAS in my own house. And there used to be no restrictions. There are two upgrades: TNG from 7.x to 11.1.2 and the Synology updates the PHP and Apache-services. I still use PHP 5.6 And TNG approves all of the uses versions of the software (green checks with diagnose) So, I will have to search on. Lex. Quote Link to comment Share on other sites More sharing options...
Lex van der Loo Posted September 15, 2019 Author Report Share Posted September 15, 2019 Micael, I changed to using my local (lan) IP-address (192.168.1.198) and I get a response from TNG: the gedcom-export completes but with a lot of errors. That still does'n explain why the access with my domain-name (test.vanderloo.cc) fails. That may have to do with cloudflare But the work-around will do. So I will open a new topic with the new error message: Warning: count(): Parameter must be an array or an object that implements Countable in /volume1/web/tng/admin_gedcom2.php on line 106 Lex. Quote Link to comment Share on other sites More sharing options...
Ken Roy Posted September 15, 2019 Report Share Posted September 15, 2019 Lex, If you control your own versions of PHP on the Synology, you could try going back to PHP 5.6.N I am still using PHP 5.6.40 on my production site. Quote Link to comment Share on other sites More sharing options...
Lex van der Loo Posted September 17, 2019 Author Report Share Posted September 17, 2019 Ken, Yesterday I upgraded to v.12.1 (at extra cost . . ) and uninstalled PHP 7.3 on my NAS. Furthermore I configured the NAS to use PHP 7.2 as a standard and configured the virtual host to use PHP 7.2 as well. Now everthing works ok - for as far as I can see now -. Thanks for the help, Lex. Quote Link to comment Share on other sites More sharing options...
Ken Roy Posted September 17, 2019 Report Share Posted September 17, 2019 Great! When TNG 12.2 come out at the end of the month, that should be a free upgrade to TNG 12 users and should include additional fixes for PHP 7.3 Quote Link to comment Share on other sites More sharing options...
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