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Contact Us reCAPTCHA error when not logged in

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camfam

Interesting...  reCAPTCHA is working fine when logged in BUT when logged out, the Contact Us page it shows "ERROR for site owner: Invalid key type".

Can't seem to figure this one out.

Any idea why the reCAPTCHA would work only when logged in?

 

Logged In - NO reCAPTCHA ERROR.png

Not Logged In - reCAPTCHA ERROR.png

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camfam

Well, found that it errors on ALL reCAPTCHA when not logged in.  This means that new users can not register for a new user account either.

I am stuck.

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klooster

Try this:

  • Generate new keys and then use them. Make sure that the keys are not having any extra space at the end.
  • You have to make sure that you use the key type for reCaptcha v2 from your Google account (not v3).
  • In cases where I have seen this happen when reCAPTCHA keys are correct, the issue is due to adding the http:// or https:// to your domain in Google’s reCAPTCHA account. In this case, removing the http:// or https:// should resolve the issue. 

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camfam

Thank you, Cees.  I was using v3.  Reset to v2 and all is well!  

 

Thank you, again.

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