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Aaron H

GEDCOM upload error - 'max_questions'

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Aaron H

I tried updating my tree using the same format and process I always do but the process timed out.

Now when I try loading my page, I get this error on the admin page:

An error has occurred in the TNG software. This could be due to a setup issue, an incomplete upgrade or a program bug. If you are the site owner, you may contact TNG support for help with this problem. Please copy the query below and paste it into your message.

Query: SELECT * FROM tng_mediatypes ORDER BY ordernum, display

User has exceeded the 'max_questions' resource (current value: 100000)

 

And I get this page on the main page:

An error has occurred in the TNG software. This could be due to a setup issue, an incomplete upgrade or a program bug. If you are the site owner, you may contact TNG support for help with this problem. Please copy the query below and paste it into your message.

Query: SELECT display, tng_xnotes.note as note, tng_notelinks.eventID as eventID, tng_notelinks.xnoteID as xnoteID, tng_notelinks.ID as ID, noteID FROM tng_notelinks LEFT JOIN tng_xnotes on tng_notelinks.xnoteID = tng_xnotes.ID AND tng_notelinks.gedcom = tng_xnotes.gedcom LEFT JOIN tng_events ON tng_notelinks.eventID = tng_events.eventID LEFT JOIN tng_eventtypes on tng_eventtypes.eventtypeID = tng_events.eventtypeID WHERE tng_notelinks.persfamID="I10286" AND tng_notelinks.gedcom="WeitzHawkins" ORDER BY eventdatetr, tng_eventtypes.ordernum, tag, tng_notelinks.ordernum, ID

User has exceeded the 'max_questions' resource (current value: 100000)

 

Can anyone help me troubleshoot?

Thanks in advance!

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Ken Roy

According to Google search the error means you have exceeded the number of queries that you can do in one hour on your host.

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