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Trouble uploading histories in Media

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Having problems loading documents from Microsoft Word to my Media history collection.  Also had problems when I tried to copy and paste.  My site URL is http:zachariasfamilytree.com.  I have V12.1.  I have read through all the help documentation but did not find the answer.  Followed the instructions.  Been at this for three hours and am getting frustrated.  When I go to upload a new history file I may be putting the wrong information in the  Folder: histories/.  Any help would be much appreciated.  

Thank you.

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