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kdeuler

Help: Can't log in as admin!

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kdeuler

Hi. I've been going fine in TNG 12.03, but today I'm finding I can't log in with my usual admin login and password. Furthermore, when I request that a temporary password be sent to my email, nothing from TNG shows up in my in box. (Yes I've looked in the spam folder and others. Nada.)

Thanks!

Kurt

 

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Jane Kneis

Got the same problem this morning, yesterday no problem

Security incident detected

Your request was blocked. Please try again later (or don't).

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Ken Roy
41 minutes ago, Jane Kneis said:

Got the same problem this morning, yesterday no problem

Security incident detected

Your request was blocked. Please try again later (or don't).

Jane,

This does not sound like the same problem.  I do not recognize the above messages as being issued by TNG.  You might check with your hosting service to see if something changed on their end.

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Jane Kneis

Hi Ken,

Solved, I just got a new Kaspersky secure connection, when I turned that off, I could logon with no problem, sorry for the inconvenience

 

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Newfloridian

Hi Jane

I've used Kaspersky for some time but never had that particular issue. However I have found their user support extremely helpful. Might be worth putting in a request through the "My Kaspersky" portal.

Alan

 

 

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fluffy82

I have to admit that I have a similar message regularly... I get a screen saying that the "server detected abnormal activity on my website" and i need to confirm I'm human. This happens mainly when I'm either playing with code on my homepage, or changing things in the tng admin workspace.

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Jane Kneis
On 3/3/2019 at 4:25 PM, Newfloridian said:

Hi Jane

I've used Kaspersky for some time but never had that particular issue. However I have found their user support extremely helpful. Might be worth putting in a request through the "My Kaspersky" portal.

Alan

 

 

Hej Alan, 

It's apparently something new, I installed it 02.03.2019 and turned it on, then I got the problem, when I turned if of = problem gone

image.png

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