Russ Carter Posted August 23, 2017 Report Share Posted August 23, 2017 I'm installing tng and when I go through the express install everything works fine and when I finish, the Diagnostics page shows everything installed correctly. But if I logout and try to log back in, TNG does not recognize my username and password. I've even tried to use the password and username recovery, but tng says that the username is not associated with my email address. One other problem I'm having is that when I try to import my gedcom (2meg) tng will only import about 135 people and stops. I have the gedcom stored in my gedcom folder. It was generated by FTM-2017, but I have also tried using a gedcom made directly from ancestry.com with the same results. The data that it does import seems to be correct. Help. Russ Quote Link to comment Share on other sites More sharing options...
tngrlkrz Posted August 23, 2017 Report Share Posted August 23, 2017 1 hour ago, manofmull said: Username and password are case sensitive for all characters. Actually, only the password is case sensitive. Quote Link to comment Share on other sites More sharing options...
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