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Frans Erich

Google pins don't show

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Frans Erich    0
Frans Erich

Hello,

My Google pins don't show. 

This can be seen on this page:

https://www.erich.nu/getperson.php?personID=I194&tree=1

And when I copy the image address I get:

https://www.erich.nu/google_marker.php?image=038.png&text=1

and this page does not show the image.

But both the "https://www.erich.nu/google_marker.php"  file and the image "https://www.erich.nu/img/038.png"  file exist on the server.

TNG Admin --> Setup -->Diagnostics results in only green lights.

I hope someone can help

 

 

 

 

 

 

misssingpins.png

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Nick W    0
Nick W

Hi Frans,

I don't know if I can help, but I had a similar problem a month ago:

It's not quite the same since we had a simultaneous problem accessing the control panel. It was very odd because this seemed to be a bimonthly event i.e. mid December, mid February and then mid April. Also in our case it appeared that some of the pins were showing. Some of our members sent me screenshots similar to the one you have posted when using different browsers.

It might be worth contacting your webhost. I contacted our webhost and they must have adjusted something (haven't a clue what they did!) and we haven't had a problem since.

I hope this helps.

 

Nick

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theKiwi    0
theKiwi

1 - try uploading a new copy of google_marker.php

2 - when you try to load the image file https://www.erich.nu/google_marker.php?image=038.png&text=1 and it fails, take a look in your site's error log file to see if it generates an error message. If so, what is that message say?

Roger

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Frans Erich    0
Frans Erich

Hi Roger,

Thank you very much for your advice. What kind of error log should I look for? A TNG log file or a server log file?

Regards,

Frans

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theKiwi    0
theKiwi

You need the server error_log file - you can usually find it from your cPanel if you have cPanel hosting.

Roger

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