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Nick W

Control Panel Login Issue - Internal Server Error - RESOLVED

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I'm having a problem accessing my control panel at the moment (see attachment). The error message I'm getting is:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@woosterfamily.co.uk to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

Our tree url is: http://woosterfamily.co.uk/TNG/index.php

This issue has occurred before but disappeared and now seems to be back again and persistent. It also seems to cause missing event marker pins on the Google maps (as on the attachment). I believe they are linked since they seem to occur at the same time. Some of our members have also noticed these pins missing, so I'm also assuming it's not a fault with my laptop.

Does anybody know what's happening here and how to correct it?

ControlPanelLoginError20Apr2017.docx

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Hi Nick

May be worth asking your IPS to look into this for you. Last time I had a similar experience, their tech support "tweaked" something and it hasn't happened again

 

Cheers Alan

 

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Thanks Alan,

I'll contact our webhost and see if they can help.

Best wishes,

Nick

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This issue has now been resolved by our webhost.

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