DRodrigu Posted February 17, 2016 Report Share Posted February 17, 2016 Messages entered using the "Contact Us" and "Suggest" forms do not process. When the "Contact Us" or "Suggest" forms are filled out and launched, this message is returned: Not Found The requested URL /index.php was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at www.bluenestling.com Port 80 When the "Register for a New User" form is filled out, e-mail announcing the the request processes normally however. Help! Quote Link to comment Share on other sites More sharing options...
Merv Posted February 18, 2016 Report Share Posted February 18, 2016 Hi, Have you got a link to your site? Merv Quote Link to comment Share on other sites More sharing options...
DRodrigu Posted February 18, 2016 Author Report Share Posted February 18, 2016 Thank you for your reply. View the site at www.bluenestling.com. I use Template 13. Don Quote Link to comment Share on other sites More sharing options...
Merv Posted February 19, 2016 Report Share Posted February 19, 2016 Hi, The link to the suggest form looks a bit weird...http://www.bluenestling.com/genealogy/suggest.php?page=Documenting%20This%20American%20Family when it should be http://www.bluenestling.com/genealogy/suggest.php You may want to check your template index.php file to correct the link. If this doesn't correct your problem, you could try replacing your suggest.php file with a new/installation copy. I also notice that some of the links on your homepage don't work How to Contribute Privacy Policy and Use Terms These can also be corrected in the index.php file. Merv Quote Link to comment Share on other sites More sharing options...
DRodrigu Posted February 19, 2016 Author Report Share Posted February 19, 2016 Hi, Thank your for these leads. I investigated them without success.. Fortuitously, Darrin uses Template 13 too, so I was able to compare his page source code with that on my site. It turns out that my "Suggest" and "Contact Us" functions were not working because the tngsendmail.php file was missing from my site folder. When the file was uploaded to my site, mail processes normally. I thought you would want to know. Thank you for responding to my question. TNG users like me, who have primitive web skills, are grateful for the help of the Forum community. Don Quote Link to comment Share on other sites More sharing options...
KevyNC Posted January 26, 2021 Report Share Posted January 26, 2021 Out of curiosity what files were missing? (or would likely cause this issue)? Quote Link to comment Share on other sites More sharing options...
Chris Lloyd Posted January 26, 2021 Report Share Posted January 26, 2021 @KevyNC this thread is nearly 5 years old - will be referring to superceded TNG Quote Link to comment Share on other sites More sharing options...
KevyNC Posted January 26, 2021 Report Share Posted January 26, 2021 @Chris Lloyd Yes I noticed it was ~ 5 years old -- but I thought it might be helpful to know if someone experience this what the solution was if they experienced Thanks, Kevin Quote Link to comment Share on other sites More sharing options...
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