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Small Point

Recover Password failure

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Small Point

TNG v 9.0.4. I can use the Recover username successfully, but when I enter the email and username it sends me together to get a temporary password the system does not send the temp pwd.

The user in question (the admin user) is in the user table with the correct email address and username.

Running on a shared host at Bluehost, my own install, v 9.0.4

Any suggestion where to look to solve this problem?

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Ken Roy

Make sure the box for Allow to edit user profile is checked in the User's record otherwise the user is not allowed to request a password change.

 

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Small Point

If that is the allow_edit field in the user record, then yes, it has a value of 1.

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Ken Roy

No, it is a different field than allow_edit.  It is the allow_profile field.  Now it is possible that field does not exist in TNG V9.  I don't remember when the Edit Profile field was added to the user record.

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